How to enter 'Safe Mode' when booting the computer.Īs your computer restarts, press F8 (possibly a few times) to enter 'Safe Mode'Ī. This may resolve it if it was due to an installation of something. Go into that and chose a restore point that is prior to when the problem started to reset the computer to. You may want to to 'Start' and then search for 'System Restore' (no quotes). That will have to be found and fixed.Īlso, if this only started after an update, program installation, etc. It could be a driver, malware, bad program, virus, etc. But, if it doesn't happen in 'Safe Mode' then it is software related. If it does, then it is probably hardware that needs to be looked at for problems. Turn off the computer (off, not sleep or hibernate) and then start up in 'Safe Mode' and see if the problem happens in there.
However, lets try seeing if it is hardware or not.
Are you talking external mouse or the touchpad? That makes a bit of a difference.
